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Admissions - PGDM - National Insurance Academy

Segar Sampathkumar

Segar Sampathkumar has thirty seven years of experience in the General Insurance industry.

He retired as General Manager and Director of General Insurance Corporation of India.  At GIC, he was a member of the IPO Committee of the Board. He was also a member of the Investment and Audit Committees of the Board.

Before moving to GIC, Segar Sampath was working at New India for eight years as Deputy General Manager and General Manger.  As General Manager, he was heading Health, Foreign Business Operations, Liability, Credit and Miscellaneous lines of business at New India.  He was also looking after Customer Care and designed the Grievance Redressal Policy framework.

As head of Health Insurance in New India, Segar was also responsible for Product design, development and distribution for all Health insurance products. He developed strong and lasting relationships with major Corporate Accounts in their employee benefit insurance programmes. He had worked actively for the conceptualization and implementation of Preferred Provider network on behalf of the four Public Sector insurance companies. New India was awarded the Outlook Money Award for Best Health Insurer 2012 and 2015.

Segar Sampath was also a Director of Stockholding Corporation of India from 2014 to 2017 and was the Chairman of the Risk Management Committee of Stockholding Corporation Board.

During his twenty eight years of service at United India, Segar Sampath served the company in various marketing assignments as Branch Manager, Divisional Manager and Chief Regional Manager.

Segar was a member of the IRDA Expert Committee to examine Health insurance Framework. 

He also served as a member in the IRDA Expert Committee on Reinsurance Regulation.

He was a Member of the Sub Group constituted by IRDA for Preparation of a Discussion Paper on Savings Linked Health Insurance Product, was Mentor and Co-Chair, CII Committee on Accessibility- Health Insurance. And he was also a Member of the FICCI Health Advisory Group

He was a member of the Board of Education of the Insurance Institute of India.

Email:

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Rinku Chaudhuri

 

QUALIFICATION:

Master of Business Administration (MBA)

Fellow of Insurance Institute of India (FIII)

 

EXPERIENCE:

  • Started career with National Insurance Company as an Assistant Administrative Officer in 1985 in the HO in Kolkata. Over the years I have had the opportunity to work in different departments of NIC at HO in Kolkata, Calcutta Regional Office, at Ahmedabad Regional Office and General Manager’s Office, Mumbai. I have also had the opportunity to deliver lectures on different topics in the area of Non-Life Insurance at different fora including; National Centre for Insurance Learning, Kolkata, Regional Training Institute, Ahmedabad; Regional Training Institute of Bank  of Baroda, UCO Bank, Bank of India; Indian Chemical & Manufacturers’ Association; Bengal Chamber of Commerce; Annual Convention of Indian Insurance Institute at Hyderabad and Lucknow, IIM Calcutta; Loss Prevention Association of India etc.

 

  • Selected as a member committee for interviewing candidate appearing for the post of Administrative Officer (Generalist),on behalf of all the four public sector insurance companies)  in 2014. As a member of the Committee for promotion of officers of National Insurance Company from scale I to Scale II in 2017, interviewed around 550 officers.  Was also instrumental in preparing course material for in-house executive programmes & conferences.

 

  • Currently posted as a Faculty Member in the Non-Life area at National Insurance Academy, Pune on deputation from NIC where I was posted as Deputy General Manager, in General Manager’s Office at Responsibilities were primarily in the areas of Bancassurance, Claims Management, CRM, Personnel.

 

  • Prior to my tenure at GMO, Mumbai I was posted as Chief Manager in the R&D Department in Head Office. Was instrumental in developing several new retail products (conceptualization to launch) and also modification of many existing products.

 

  • Posted in the Business Process Reengineering Department at H.O to drive the software requirement specification for Miscellaneous insurance products;

 

  • Worked as Manager in different departments of Ahmedabad Regional Office - Claims Management, Regional Underwriter for Non Motor Insurance, Motor, Health, Marine, Health, Marketing, Bancassurance, Training

 

  • Headed Branch and Division in Kolkata. Also worked in the Marketing Department of Calcutta Regional Office.

 

  • Represented NIC at the Single Window Agency at WBIDC and offered assistance in selecting insurance products to companies /entrepreneurs setting up factories/projects in West Bengal.

 

  • Was engaged in underwriting and claims management in Division. Also handled Technical Departments such as Miscellaneous, Aviation, Liability, Personal Accident at Head Office.

 

 

Awards

Awarded the S.K. Desai Gold Medal Prize in 2001 by the Insurance Institute of India for my paper entitled ‘Customer Service as a Source of Competitive Advantage-The Case of Indian Non-Life Personal Line of Insurance’

 

AREAS OF INTEREST:

  • Product Development
  • Claims  Management
  • Technical - Miscellaneous, Liability, Personal Accident, Health, Motor, Marine, Micro Insurance, Regulatory Aspects, Business Process Reengineering, Bancassurance
  • General Management - Marketing, HR

PUBLICATION

 

Name of Journal/Publication

Topic

The Journal of Insurance Institute of India

Customer Service as a Source of Competitive Advantage-The Case of Indian Non-Life Personal Line of Insurance

Journal of Strategic Management (An Economic Times Brand Equity Presentation)

Service as a Differentiator: The Case of Personal Insurance Business

Golden Jubilee Issue of Indian Insurance Society

The Lloyds’s Story

 

EMAIL:

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Kishore Krishna Panda

Qualifications:

M.A. (Eng), AIII

Experience:

A senior insurance executive, Deputy General Manager, United India Insurance Company (recently superannuated) having 35 years of distinguished career in leadership positions with comprehensive responsibilities in underwriting, risk assessment, insurance cover identifying, marketing, human resource, team building, training & development, business process re-engineering in a leading general insurance PSU. As Division and Region in charge, had 360 degree practical experience in under-writing small and big risks including projects, industries, SMEs and provided best covers suitable to the peculiar needs of the client. Also handled claims in terms of assessment, evaluation and settlement within reasonable time which included claims pertaining to big corporate clients. 

Before joining insurance, taught English Literature in colleges for three years. 

Areas of Interests:

Fire, Engineering, Project, LOP, Insurance and Claims, Marketing Management, Performance Management, Distribution Channel Management including Retail Bancassurance and Brokers, Leadership Communication and Team Building. 

Email Id:

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Uma Ramani

 

Qualification :

B.Com, F.I.I.I., Specialized Diploma in Health Insurance

Experience :

Joined National Insurance in 1987. Has over 3 decades of experience in non-life insurance. During her stint in National Insurance Co.Ltd., she has worked in Operating Offices in various capacities and handled Health, Miscellaneous, Fire Department. She got promoted as Dy. Manager in 2014 and was Dept in Charge of Health and CRM Department in MB.R.O. III, Mumbai.
Deputed to National Insurance Academy as Research Associate in December 2017

Areas of Interest:

Health and Miscellaneous Insurance

S N Nallasivan

 

Qualifications:

M.Com, B.G.L., FIII, DM., PGDPM & IR, DIL

Experience:

36 years of dedicated service with The New India Assurance Co. Ltd., right from Sept. 1980 to March 2017.

Held different positions both in  administrative and Marketing sides and have worked in Rural  and Urban areas. 

Served in Corporate HRM Dept. Mumbai for more than a decade from 2005 to 2015 as Manager/Chief Manager.  

Retired as Regional Manager from Chennai RO in the month of March, 2017. 

Has rich experience on all fields of  Insurance both in Admin & Marketing. 

Teaching Experience as Faculty with DTC, Tiruchirapalli , ZTC, Chennai and STC, , STC, Andheri, Mumbai.

Areas of Interest:

Human Resources Management 

Health Insurance 

Product Innovation

Training & Development 

E-Mail:

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