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Admissions - PGDM - National Insurance Academy

Dr. Archana Singh



PhD, Humanities and Social Sciences Department, IIT Bombay (Thesis on Agrarian Crisis and Farmers’ Suicides in India);

Rural Management (PGDRM) from Institute of Rural Management Anand (IRMA);

Associate, Insurance Institute of India, Mumbai


Areas of Interest/ Work Profile

Eleven  years’ experience in Training, Research and Consultancy  in areas of Financial Inclusion, Social Security Schemes, Micro, Social, Rural Insurance and Agriculture Insurance;

Training and Development work through Experiential Learning, Soft Skills Training, Self-Leadership and Personal Transformation Facilitation;

Teaching in Economics, Micro Insurance and Individual and Group Behaviour.


Industry Experience

Two years as Project Manager in Gujarat on Rural Development Projects by State and Central Government, NABARD and European Commission;

Six months as a Senior Project Consultant with Tribal Development Department, Government of Gujarat.

Certifications/Trainings/Workshops Attended

Certified Trainer in Design of Training and Direct Training Skill: by Thames Valley University, UK & Department of Personnel & Training, GOI;

Non Violent Communication Leadership Program: by Joy of Living and Learning Centre (A unit of Auroville International Programs, Auroville Foundation);

Self - Leadership Training, Bhav Samadhi, Business Intelligence: SSY, Pune;

Mystic Journey- Past Life Workshop:  SETU, Building Bridges, New Delhi;

Hero’s Journey by Elementz HR & OD Consulting.

Invite to Workshops and Seminars/ Member of Committees

Resource Person for Master Trainers - Business Sakhi (Community Mentors for women micro entrepreneurs) organised by National Institute of Rural Development & Panchayati Raj and UNDP in Hyderabad  (2019)

Special Faculty- Adjunct faculty cum Master trainers Orientation Programme organised by UNDP in Bangalore (2019)

Social Insurance Expert, State level stakeholders meeting, Project E-Shakti (Linking of SHG members with Financial Inclusion/social security schemes of Govt. of India) organised by NABARD in Pune (2019)

Expert, Consultative Workshop for Curriculum Outline for Mentorship Program UNDP Disha Project, organised by UNDP in New Delhi (2018)

National Resource Person - Financial Inclusion: Deendayal Antyodaya Yojana - National Rural Livelihoods Mission (DAY - NRLM), Ministry of Rural Development (MoRD), Government of India (2018- continuing);

Member, Research Committee of Dada Purao Research Centre, Annapurna Pariwar, Pune (2018- continuing);

Panel Member in National Seminar on Microfinance and Micro Insurance, CAB-RBI, Pune; (2010);

Panel Member, Rural and Micro Insurance, ‘Money Plant’, financial literacy program by Doordarshan (2010)

Member, Committee for External Evaluation of Watershed project in Madhya Pradesh, AKRSP (I), (2006-07),

Member, Planning Committee of SGSY program, Bharuch District (2006-07),

Member of District Advisory Committee for Alternative Energy, Bharuch District (2005-06),

Member of Implementation Committee of Tribal Sub-plan, Bharuch District (2005-06),

Sponsored Research and Consultancy Projects

2018-19:          Chapter on Micro Insurance for ‘Management of Insurance Services’ Course      of IGNOU            

2018-19:          Chapter on ‘Agriculture Insurance’ for ‘Management of Insurance Services’ Course of IGNOU           

2017-18:          ‘Review of Pradhan Mantri Suraksha Bima Yojana (PMSBY) (Team Member);

2017-18:          Review of Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY)’; Life Insurance Corporation of India (LIC)       

2017-18:          Review and Design of KPA of Agriculture Insurance Company of India Ltd. Agriculture Insurance Company of India Ltd (Team Member);

2015-16:          ‘Convergence of Social Security Schemes’ project DFS, Ministry of Finance, Govt of India (Team Member);

2014-15:          Livestock Insurance Review Project, UIIC (Team Member);

2013-14:          IFMR Project on Social Insurance (Secondary Data Collection on Social Security Schemes in States)             DFS, Ministry of Finance, Govt of India, Team Member

2013-14:          Assessment Centre for Senior Executives of Agriculture Insurance Company of India Ltd, Agriculture Insurance Company of India Ltd.(Team Member);

2011-12:          Study of Abhaya Hastham Scheme; SERP, Hyderabad (Coordinator and Principal Researcher)

2011-12:          Study of IT and Finance Process of Social Security Schemes; SERP, Hyderabad                                (Coordinator and Principal Researcher)

2009-10:          Impact Assessment Study for SERP, Hyderabad; (Coordinator and Principal Researcher)

Select List of Publications/ Papers in Seminars

  • of Publications (National): 11
  • Conference Papers presented: 03 (National) and 04 (International)


  1. Singh Archana, Sandeep Pande and Shiv Prabhat. 2019. “A Step towards Social Security: Aam Admi Bima Yojana (AABY)”, Bima Quest: The Journal of Insurance, Pension and Management.
  2. Singh Archana. 2019. “A Snapshot of Pradhan Mantri Fasal Bima Yojana: Performance in Last Two Seasons”, Bima Quest: The Journal of Insurance, Pension and Management, Vol 19, Issue 2, ISSN-0974-0791.
  3. Singh Archana. 2018. Farmers’ Suicide and Role of Financial Capability, Accepted for poster Presentation in 92nd Annual Seminar of Agriculture Economic Society, Warwick, UK, March 2018.
  4. Sing, Archana. 2018. A Decade since First Micro Insurance Regulation in India. Bima Quest: The Journal of Insurance, Pension and Management, Vol 18, Issue 1, ISSN-0974-0791.
  5. Singh, Archana. 2017. Overview of Micro Insurance Sector: Commentary, Bima Quest: The Journal of Insurance, Pension and Management, Vol 17, Issue 2, ISSN-0974-0791.
  6. Singh, Archana. 2016. “Farmers’ Suicide and Financial Capability: A Conceptual Framework”, presented in AIMS International Conference on Management, Organised by AIMS and MICA, Ahmedabad on December 26-28, 2016.
  7. Singh, Archana. 2016. “Financial Capability and Farmer’s Suicides in India”, presented in COSMAR 2016, The 16 thConsortium of Students in Management Research Organized by Department of Management Studies, IISc Bangalore on November 11 & 12, 2016.
  8. Singh, Archana. 2016. “Agriculture Insurance in India”, Bima Quest: The Journal of Insurance, Pension and Management, Vol 16, Issue 2, ISSN-0974-0791.
  9. Singh, Archana, Pushpa Trivedi. 2015. “Agrarian Crisis in India: Evidences and Reasons”, Published in proceedings of International Conference on Evidence Based Management, Department of Management, BITS Pilani. (ISBN:978-93-84935-18-4)
  10. Saini Gordhan K., S. K. Pandey, Archana Singh, Gurumurthy K. 2015. “Role of Empathy and Customer Orientation in Job Satisfaction and Organizational Commitment”, 6th IIMA Conference on Marketing in Emerging Economies. (ISBN: 978-81-920800-3-1)
  11. Singh, Archana. 2014. “Approach to Health Services for Low Income Households: Community Based Health Insurance Scheme”, Parvartak, March-August 2014, Vol VIII, Issue 1.
  12. Singh, Archana. Et al. 2014. “Abhaya Hastham Micro Pension Scheme: a Case Study”, Bima Quest: The Journal of Insurance, Pension and Management, Vol 14, Issue 1.
  13. Datta, S.K., Archana Singh and S.N. Dash. 2013.A Holistic Approach towards Evolving Risk-hedging Options for People of Smaller Means - Policy Lessons from a Handful of Bright Examples in India”, Paper Presented at FAIR International Seminar on “Agriculture and Micro Insurance: Experience in Afro-Asian Region, Dhaka, and February 10-11, 2013
  14. Singh, Archana. 2011. “Impact of Social Schemes on Awareness about Insurance among Low Income Households”, Bima Quest: The Journal of Insurance, Pension and Management, Vol 11, Issue 2.
  15. Singh, Archana. 2010.Micro Insurance: On the Path of Growth, Asia Insurance Post, Mumbai.
  16. Singh, Archana. 2010.Micro Insurance: Challenges and Issues”, Published in proceedings of National Conference on Emerging Trends in Insurance Sector, Institute of Technology and Management, Indore and LIC of India.
  17. Singh, Archana. 2010. Leadership Challenges in Growth of Micro Insurance, Paper Presented at National Conference on Strategic Management for Excellence, MIT College of Engineering, Pune and AICTE
  18. Singh, Archana. 2009.Mutual Funds Investment: Starter’s Recipe”, Bima Quest, Vol 9, Issue 2.                                                                                                                                                              


Email Id

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Dr. Sushama Chaudhari



Ph. D. (Management), MSW (Personnel Management)

Certified Professional Coach: Coaching for Transformation from Leadership that Works (USA) - Accredited Coach Training Programme of International Coaching Federation. 

Certified Professional Behavioural Analyst by Turning Point and Success Insight International, USA



Training Experience: 12 Years in facilitating Workshops & Management Development Programmes in areas of Leadership Competency Development, High Performance Work Teams, Performance Planning and Management, Self-Awareness and Transformation

Teaching Experience: 20 Years in Leading Management Schools in Organizational Behaviour and HRM Area.

Industry Experience: 07 Years in as HRD Specialist in reputed Companies.

Consulting Experience:  Consulting Assignments in areas of KPI Formulation, Design of Performance Appraisal Formats, Performance Management, Long Term Leadership Development Interventions, HRD Audit

Research Experience: Widely published in Organizational Behaviour Area, Impact Assessment of Social Security Schemes

Recognized Ph. D. Guide: Savitribai Phule Pune University  & Symbiosis International University


Area of Interest:

  • Leadership Development
  • Driving Performance in Organizations
  • Leadership Coaching
  • Organization Development
  • Self-Management and Transformation
  • Work Values
  • Action Learning and Leadership Development
  • Organizational Effectiveness

Email Id: This email address is being protected from spambots. You need JavaScript enabled to view it.


No. of Publications (National): 15

No. of Publications (International): 04

 Books / Chapters/ Edited Books: 04 (Manuals for Psychometric Instruments),  05 (Chapters in Books) ,  01 (Edited Book)

Conference Papers presented: 05 (National)  and  04   (International)


List of Select Publications*


1. (1998). An exploration into relationship between Managerial creativity and learned helplessness. Prestige Journal of Management and Research, 2 , pp. 67- 72. 

2. (2000) Train your brain to communicate,   Indian Management, 39(1), pp. 48-51. 

3. (2000) A study of relationship between occupational self-efficacy and occupational Stress. IBMR Review, 2(1), pp. 19-24.

4. (2000). Occupational Self efficacy: Constituent Factors. Management & Labour Studies, 25 (2), pp. 92-98.

5. (2000) Role efficacy dimensions as correlates of learned helplessness and   self-efficacy, Indian Journal of Industrial Relations, 35(4),  pp. 507-518.

6. (2001, 2013) Development of Learned Optimism Scale, Indian Journal of Training and Development, vol XXXI, no. 3, pp. 39-45. The article is included in Collector’s Issue published in IJTD - July September 2013.

7. (2001, ) Individual Centric Organization: Mantra for a Successful Enterprise, IBMR Review, 3.

8. (2002) Organizational Citizenship Behaviour: Discretionary yet Desired. South Asian Journal of Management, Vol. 8, Issue 3 & 4.

9. (2002). Job Attitudes and Learned Helplessness: Implications for individual and organizational competitiveness. Paradigm, Jul-Dec issue

10. (2005). An examination of impact of work values and work experiences on job stress and Learned Helplessness: Role of Self Efficacy. IBAT Journal of Management, Vol. 2 (1), pp. 35-45.

11. (2007). Leader Behaviour Assessment Profile.  Irish Journal of Management, 27 (2) pp 33-48.

12. (2007). Implementation of HRMS in Indian Banks. Published in proceedings of   International Conference on HRIS organized by ICEIS at Madeira, Portugal on June 12-13, 2007.

13. (2009). Monthly Mailers: A Unique Communication Approach to Develop Grass root Servant Leadership in an NGO (A Case of Annapurna Mahila Parivar, India). Pune: Annapurna.

14. (2012) ‘Leadership: Alchemy of Awareness’ published in ISHA Monograph Vol. 13,   no.    1 (ISSN-0974-214X).

15. (2014) “AbhayHastham, Micro Pension Sceme: A Case Study”. BimaQuest Vol. 14, issue 1. (ISSN-0974-0791)

16. (2015) “Effect of Desired and Experienced Work Values, and Organization Climate on Job Satisfaction and Organization Commitment: An Exploration (With special reference to New Recruits in Public Sector General Insurance Company). International Journal of Human Resource & Industrial Research, Vol.2, Issue 1, Jan-2015, pp 21-35 ISSN: 2349 –3593 (Online), ISSN: 2349 –4816 (Print)

17.      (2017). ‘Strength based approach to Leadership Skills Development: Role of Awareness; Alignment; Action. BimaQuest, Vol 17 (2), pp 6-24 (ISSN- 0974-0791).


 Chapters in Books

1. (1999). Occupational Self Efficacy: Development and standardization of a psychological measure. In Human Behaviour and Management Practices in 21st Century, Upinder Dhar et al. (Eds.) New Delhi: Shivshakti.

2. (2000), EQ Mapping: An Effective Instrument for Performance Management. In Dhar U, S. Dhar, Mala Shrivastav and Rangnekar S., (Eds.) People, Processes and Organizations: Emerging Realities, New Delhi: Excel

3. (2000). Employee Counselling.  In Dhar U. and S. Ravishankar (Eds), Executive Skills for Global Managers. Mumbai: Himalaya. pp.  84-103.

4. (2001). Organization based self-esteem and Learned helplessness. In Dhar U, S. Dhar, Mishra, Prashant and Bhakar S., (Eds.). Organizational Challenges. New Delhi: Excel. 

5. (2003). Impact of Ego States on Managerial Creativity. In C.S. Singhal (Ed.), Behavioural Management in Rural Development. Ambala: Associated Publishers.


Book/ Psychometric Instruments

1. (2006). Effective Psychological Contract: Implications for HR Practices (Ed.). Hyderabad: ICFAI University Press

2. (1999). Manual for Occupational Self Efficacy Scale. Agra: National Psychological Corporation.

3. (1999). Manual for Learned Optimism Scale. Agra: National Psychological Corporation. 

4. (2001). Manual for Organizational Climate Scale. Agra: National Psychological Corporation.

5. (2007). Manual for Leader Behaviour Assessment Profile. Agra: National Psychological Corporation.